Operational guidelines and compliance standards for global trade.
Our platform operates strictly as a Trade Facilitator and Co-Pilot. We are not the manufacturer, the buyer, the seller, or the freight forwarder. We hold no legal title to the goods at any point during the transaction.
We match Indian supply with international demand. All buyer intelligence provided under our Growth Plan undergoes basic vetting for digital footprint and market presence; however, the final commercial due diligence and payment terms negotiation must be finalized directly between the exporter and the buyer.
We operate with a zero-tolerance policy towards illegal trade. All trade facilitated must adhere strictly to Directorate General of Foreign Trade (DGFT) guidelines, FEMA regulations, RBI directives, and the destination country's import laws.
We will immediately terminate services if a client attempts to export prohibited items. We do not facilitate trade in the following categories:
Your proprietary product formulations, pricing margins, and buyer lists are kept strictly confidential. We do not share your specific trade data or intelligence with competing clients on our platform.
Exporters must transparently share the final Commercial Invoice and Shipping Bill to accurately calculate the 2.5% FOB success fee.
Deliberate under-invoicing to evade the success fee constitutes a breach of trust and will result in the immediate termination of the partnership.
If a dispute arises regarding product quality or payment delays between you and the international buyer, our platform will offer advisory support to mediate and find a resolution. However, we hold no financial liability for bad debts, rejected goods, or breached contracts by third-party buyers.
We do not engage in, nor do we support, the bribing of port officials, customs agents, or foreign buyers. Ethical, transparent trade is our only mandate.
Our platform is not liable for delays in trade facilitation caused by acts of God, global pandemics, port strikes, or sudden government policy shifts (e.g., sudden export bans on specific commodities like wheat or sugar).